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Getting started
How fast is provisioning?
Which OS can I install?
Do I get root access?
Billing & payments
How do I pay?
Are there setup fees?
Can I switch billing cycles?
What about VAT?
Service & SLA
What's the uptime guarantee?
Is DDoS protection included?
Do you offer backups?
Can I upgrade later?
Refunds & cancellation
What does the 30-day money-back cover?
How do I cancel?